Privacy Policy

Privacy Policy for Cross Service Solutions

Last Updated: 07 October 2024

Introduction

XSS (Cross Service Solutions) Pte. Ltd. ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the choices you have regarding your data. This policy applies to our web application and all services provided under the XSS Cross Service Solutions platform.

Information We Collect

Personal Information

When you create an account on Cross Service Solutions, we collect personal information, including but not limited to:

  • Name

  • Email address

This information is collected to facilitate user authentication, account management, and access permissions across connected applications.

Usage Data

We collect information on how the Cross Service Solutions platform is used. This may include:

  • IP addresses

  • Browser types

  • Device identifiers

  • Log-in timestamps

This data helps us monitor and improve the service’s performance and security.

Cookies

We may use cookies and similar tracking technologies to enhance your user experience, maintain session information, and understand how our services are being used. You may adjust your browser settings to refuse cookies, but this may affect your experience on our platform.

How We Use Your Information

The personal information and usage data collected are used to:

  • Provide secure user authentication and account management

  • Facilitate access to integrated third-party applications

  • Improve the performance and security of our services

  • Personalize and enhance your user experience

Data Sharing

Your information may be shared with third-party applications that integrate with Cross Service Solutions, as necessary to provide seamless access and service continuity. We do not sell, trade, or otherwise transfer your personal information to external parties, except when required to comply with legal obligations.

Data Storage and Security

We take reasonable measures to store and protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is stored on secure servers, primarily located within Singapore, in line with industry-standard security protocols.

However, please be aware that no data transmission over the internet or electronic storage method is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

Retention of Your Data

Your personal information is retained only for as long as necessary to provide the services you requested, to comply with legal obligations, resolve disputes, or enforce our policies. Upon account termination, we will delete or anonymize your information, except where retention is required by law.

Your Rights and Choices

Access and Correction

You may access and update your personal information through your account settings. If you require further assistance, please contact our support team at contact@cross-service-solutions.com.

Deletion

You may request deletion of your account and personal data at any time. Once your account is deleted, you will lose access to XSS Cross Service Solutions and any connected third-party applications.

Opt-Out

You may choose to opt-out of certain data collection activities by adjusting your account settings. However, opting out of data collection may impact your user experience on the platform.

Third-Party Links and Applications

XSS Cross Service Solutions provides access to third-party applications that are governed by their own privacy policies. We are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of each third-party application before use.

Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Any updates will be posted on this page, and, where necessary, we will notify you by email. Your continued use of XSS Cross Service Solutions after such modifications constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

XSS (Cross Service Solutions) PTE. LTD.
68 Circular Road #02-01
Singapore (049422)
Email: privacy@cross-service-solutions.com